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Customer Testimonials
Lisa, Hi Lisa! I just wanted to take the time to email you to thank you for the great job the guys did on Saturday repairing my flag pole! I can't express enough how happy we are with the professional job they did! It looks perfect now!! The guys were so nice and informative also! I could tell that they strive to do things the right way the first time!! There are so many companies out there that seem to forget the customer and are more focused on their own concerns. You have gone above and beyond with customer service (from my first phone call to the service day) and I truly appreciate it. I will def be referring you to my friends and neighbors! Have a great day! And please tell Kathy thank you for me too! It was a pleasure working with you. I have used Rocket for flagpole installation at my home and many projects in and around the St. Clair area. I have found them to be a company of courtesy, professionalism and high integrity and I would recommend them to anyone who is interested in flying the Flag of our Great Nation! Your hassle-free service along with your theft proof locking system that stops the nearby college kids from decorating their dorm with any more of our American and Q-1 flags has been great. It has been a sincere pleasure to work with such a professional organization. We have been with Rocket Enterprise since 1987 and find their attention to customer relations and maintenance of our flags to be of the utmost caliber. I just want to let you know how pleased I am with my new flagpole and flag. The compliments I have received by customers and citizens have been often. I was also impressed with the professionalism of your installation crew, they were very polite and considerate, taking measures as to not interfere with our customers. The maintenance and display of both our U.S.A. and State of Michigan flags is outstanding. The right to display the flag takes with it the responsibility of displaying it proudly and properly. Rocket Enterprise Inc. assures us of both. We are very pleased with the competence and professionalism of the Rocket Enterprise management and staff. They have been our flagpole company, servicing multiple office locations since 1990. We have been doing business with Rocket since 1988 and we are proud to display "Old Glory", our corporate flag and the two Quality flags. The fact that our flags have never been stolen by vandals due to your unique locking system has impressed us immensely. Service is always prompt and courteous. Feel free to give prospective customers our phone number. Rocket did a great job of installing the 3 flagpoles we so proudly display in front of our facility. When one of our poles was damaged by a snow plow 2 years in a row, Rocket was very prompt and helpful in the removal and repair on both occasions. It is refreshing to deal with an organization that understands the meaning of after-the-sale customer service. I had Rocket install a 40' flagpole at my home. I thought they did a great job, yet I was concerned that I may have had it installed too close to some overhead electrical wiring. I called Chuck, the owner of Rocket, and he came out to personally look over the site. He determined that in the interest of safety, it should be re-installed at a safer distance. But what really impressed me was the fact that he had his crew come back out to remove and reinstall the flagpole at no charge. How often do you experience that kind of commitment to customer service these days? I must say, I am extremely proud of my flag display and I am glad I chose Rocket! I would like to commend your company and your quality products, installation and service. The three poles with the patented "Rocket Locking System" that we had installed have exceeded our expectations. Also, the Flag Maintenance Program is a great value and assures that our flags will always by displayed with the respect they deserve. I would recommend (Rocket) to anyone interested in professional workmanship and service. The appearance of our stores are critical to Belle Tire's success and Rocket Enterprise is indeed part of it. In all of our supplier relationships, we look for vendors who provide quality services at an exceptional value. From supplying us with our flagpoles and our flags... that's Rocket! Trying to maintain flags at 45 retail location was a constant thorn in our sides - one of those maintenance issues you never seemed to be able to master. With Rocket, it's a thing of the past, we never have to worry about it. We would prefer our management concentrating on something else. Being in the facilities department, I find it very convenient to have Rocket Enterprise in my corner. Flagpole installations are always prompt and professionally done. When a problem arises with a flag or flagpole, just one call and I know the problem will be resolved. Great job Rocket! I would like to mention how proud we are to have our American Flag prominently displayed in front of our building. Thanks to Rocket Enterprise, we always have a crisp looking flag. We receive many comments about our flag, especially from our overseas customers. Contracting with Rocket Enterprise's Flag Maintenance Service was an excellent move. Rocket Enterprise, Inc. has been an asset to me as a landscape architect. They are always willing to meet on site to discuss plans and make recommendations for the use of flagpoles in the landscape design. Installations are done on schedule and as planned. I also know that my clients and their properties will be treated with the utmost respect, that is why I use Rocket for any job that involves a flagpole. We have used Rocket to install flagpoles at the majority of our properties. The on-site recommendations have been especially helpful in determining the correct poles to use. We have been impressed with the quality appearance of their vehicles, equipment and the uniforms they wear, but what is most impressive is the attitudes of the employees and how particular they are in leaving the job site undamaged after the poles have been erected and before they leave the job site. I would recommend Rocket Enterprise to anyone.
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Flagpoles:
Selections I Installations I Flagpole Repair Copyright 2013 ~ Rocket Enterprise, Inc. ~ All rights reserved Designed and Maintained by the Graphics Department, Inc. |